01483 319 912 ↗Before new tenants move in, there is a useful window to clean the property without working around boxes and daily routines. Pre-tenancy cleaning focuses on that incoming handover. Go Cleaners Guildford can discuss the rooms, fittings and appliances you want prepared, whether you are a landlord arranging the next let or a tenant who wants the home cleaned before unpacking.
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Go Cleaners GuildfordCheck the condition of the property before choosing the scope. A recently cleaned flat may need only a focused visit, while a home left empty for several months can have dust throughout. List the rooms and appliances, identify any furniture staying in place and explain the move-in date. Cleaning is easier to plan when repairs and deliveries have their own schedule.
Accessible surfaces, floors, skirting boards and other agreed details can be listed room by room. An empty property gives more access, but remaining furniture changes what can be reached. Built-in wardrobes and cupboard interiors should be specified and cleared beforehand. Tell us about delicate finishes or existing damage; cleaning the rooms will not renew faded paint, repair a scratched floor or replace worn fittings.
Decide whether the clean includes cupboard interiors, the fridge and other appliance interiors, alongside accessible worktops, sink and external surfaces. Remove leftover food and belongings so there is no uncertainty about what may be discarded. Oven cleaning requires its own agreed scope. If an appliance has a fault or a care restriction, tell us before the appointment rather than expecting cleaning to resolve it.
Include every bathroom, shower room, toilet and utility space in the enquiry. Taps, basins, accessible shower surfaces and surrounding fittings can have different cleaning needs depending on condition. Note limescale and any damaged sealant. A leak, mould caused by unresolved damp or a plumbing problem should be addressed separately. The aim is a clear cleaning brief for the move-in, not a maintenance inspection.
Identify hard floors, carpets and rugs, including their condition and any care instructions. Ordinary floor cleaning and a dedicated carpet treatment are different tasks. Ask about carpet cleaning if marks or ingrained dirt are a concern, and allow time for drying before furniture arrives. Internal glazing or upholstery can also be discussed separately where the property is being let furnished.
A landlord may want rooms prepared before passing on keys; an incoming tenant may want the kitchen and bathroom ready before unpacking. Explain who is booking and how entry is authorised, particularly if the new tenant has not received keys yet.
Pre-tenancy cleaning prepares the home for its incoming occupants. The outgoing tenancy clean concerns departure condition and may already have addressed some tasks. Check what remains rather than commissioning duplicate work under two different service names.
Plan cleaning after dusty repairs and decorating but before furniture restricts access. Ask about planned trades and care instructions for new fittings. If construction dust remains, discuss cleaning after building work rather than treating it as ordinary move-in housework.
List appliances and built-in storage whose interiors need attention, and have them emptied. Cleaning does not require removing fixtures or repairing electrical components. Existing scratches and worn finishes may still show once dirt is removed; identify them separately from the requested cleaning.
Arrange a key or entry contact, parking and access to every included room. Check water and power are available where needed; a vacant property is not automatically ready for cleaning. Keep somebody reachable if the key handover or arrival arrangements change.
Remove unwanted food, rubbish and belongings unless their handling is expressly agreed. Identify items that belong to the property and must stay. Coordinate cleaning with tenants or delivery teams so boxes do not cover freshly cleaned areas or block the remaining work.
Provide room and bathroom counts, approximate size, furnished status and photographs. Include appliances, storage interiors and any specialist treatments. A heavily used kitchen may need more attention than an otherwise larger empty property, so explain the condition alongside its dimensions.
The cleaning prices page gives listed starting rates; request a move-in cleaning quote for the actual scope. State the key and move-in dates. If only the kitchen and bathroom need attention, ask for that focused brief.
Discuss your cleaning quote ↗
Check the agreed tasks before moving belongings into the rooms. Any treated fabrics or floors need their relevant drying period. For an incoming tenant, the inventory and repair reporting remain separate from cleaning; photograph condition and raise maintenance issues with the landlord or agent.
Remove packing material promptly and protect floors during deliveries. Keep appliance instructions available for future care. If a furnished property’s carpet needs treatment, carpet cleaning before furniture arrives can be discussed with suitable time before occupation.
Call with your Guildford postcode, the rooms or items involved and the condition you want addressed. Mention access and your preferred date.
Discuss the tasks, any separate treatments and the quotation. Confirm availability, equipment arrangements and anything you need to prepare before agreeing the visit.
Follow the preparation advice for this service, arrange access and keep delicate belongings clear. Let the team know if conditions change before the appointment.
You can enquire, but access must be authorised and arranged before the appointment can take place. Ask the landlord or agent who will provide entry and whether utilities are available. The cleaning time should fit between any repairs and your move-in. Do not rely on a key handover happening informally if several parties are coordinating the property.
The purpose is different. Pre-tenancy cleaning prepares the property for incoming occupants; end of tenancy cleaning concerns the outgoing handover. The task lists can overlap, but the condition and access should determine the booking. If a previous clean has already been completed, check what remains to be done rather than paying for duplicated work by label alone.
Cupboard interiors can be discussed as part of the written scope. They should be empty and accessible, with any items staying in the property clearly identified. Tell us about unusual finishes or damaged shelving. Sorting possessions, deciding which food to discard and repairing fittings are separate responsibilities, so arrange those before the cleaning visit where possible.
Where practical, cleaning before furniture and boxes arrive makes floors and surfaces easier to reach. If the home is already furnished, describe the layout and what may be moved. Schedule repairs before cleaning where possible. Any carpet or upholstery treatment also needs a suitable drying window, which should be discussed before deliveries or the first night in the property.
Cleaning can address agreed surface soiling, but it cannot fix the cause of damp, repair a leak or renew a damaged fitting. Report those issues to the responsible landlord or agent. If there is mould, describe its location and extent separately rather than assuming it is part of a standard move-in clean. Repair and cleaning responsibilities should remain clear.
Some jobs need a separate service. These pages explain the differences so you can ask for the right work when you call.
See the scope, preparation advice and common questions for end of tenancy cleaning.
See the scope, preparation advice and common questions for carpet cleaning.
See the scope, preparation advice and common questions for after builders cleaning.
Call with your full postcode to check coverage and appointment availability. Mention parking, keys, entry codes or a shared entrance when discussing the visit. You can also enquire about nearby Surrey locations; availability is confirmed for your address.
Check your postcode ↗Tell us what needs doing, where the property is and when you would like the visit. We’ll discuss the work and a quote before you book.